Frequently Asked Questions
Answers to all your questions at bi44
From opening an account and depositing money via bKash, to claiming bonuses, cricket betting, and safe gaming — this detailed bi44 FAQ page has clear answers to the most common questions from Bangladeshi players.
bi44 ensures a safe and transparent gaming experience for players in Bangladesh. Below we have provided detailed answers to 22 questions across five categories — account registration, deposits and withdrawals, how to play games, bonuses and promotions, and security and responsible gaming. If you cannot find your question here, contact our 24/7 live chat support.
Account and Registration
Opening an account at bi44 is simple and quick. You will need an active mobile number, an email address, and your date of birth. It is important to provide accurate information, as identity verification is required when you withdraw funds. Once registration is complete, you can enjoy all games and offers at bi44.
You must be at least 21 years old to play at bi44. Providing your correct date of birth during account registration is mandatory. Accounts belonging to underage users will be closed at any time and funds will not be returned. Responsible gaming is a core principle at bi44.
No, each person may hold only one account. Opening multiple accounts is a violation of bi44's rules, and if detected, all associated accounts may be permanently closed. All bonus and promotion benefits are fully available through a single account.
Go to the bi44 Login page and use the "Forgot Password" option. A verification code will be sent to your registered mobile number or email. Use it to set a new password. If the issue is not resolved, contact our 24/7 live chat support — assistance is available in Bangla.
Name and date of birth cannot be changed after verification. However, if you need to update your mobile number or email, contact our support team. Make sure all information is entered accurately before identity verification is completed — this keeps the withdrawal process smooth later on.
Deposits and Withdrawals
Deposits to bi44 via bKash are instant — in most cases the amount is added to your account within a few minutes. Occasional minor delays may occur due to network issues. If a deposit is not confirmed, contact our live chat with the transaction ID and we will resolve it quickly.
The minimum deposit amount at bi44 is ৳200. This applies equally to all methods — bKash, Nagad, Rocket, and bank transfer. Small deposits are fully accepted and may qualify for promotional bonuses. There are no extra charges for depositing a larger amount at once.
Yes, bi44 supports both Nagad and Rocket. Deposits via bank transfer are also accepted. The minimum deposit is ৳200 for all methods. Choose whichever method is most convenient for you — transactions are secure and fast across all options.
Withdrawals from bi44 are generally completed within 1 hour. The minimum withdrawal amount is ৳1,000. Before making a withdrawal request, make sure your identity verification is complete and any bonus wagering requirements have been met.
bi44 does not charge any deposit or withdrawal fees. However, your mobile banking provider (bKash, Nagad, Rocket) or bank may apply their own charges. Check with your payment provider for details on those charges.
Games and How to Play
To bet on BPL at bi44, go to the Cricket section and select an active match. You can place bets on various markets — match winner, toss, top run scorer, and more. Review the odds carefully before placing a bet. Live betting is available once a match starts, with odds updating in real time.
RTP (Return to Player) is a theoretical measure of the percentage a game returns to players on average over the long term. It is not a guaranteed outcome for every spin or round — it is the average across thousands of rounds. Games with a higher RTP generally allow you to play for longer.
Yes, bi44 is fully mobile-friendly. It can be accessed from both Android and iOS devices through a browser — no separate app download is needed. Slots, live casino, and cricket betting all run smoothly on mobile.
All games at bi44 come from reputable providers — including Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming. These providers are regularly audited by third parties and use certified Random Number Generators (RNG). Fair play is a core commitment at bi44.
In live casino, real dealers run the games through video streaming — such as live blackjack, roulette, or baccarat. Slots are software-driven automated games where reels are spun. Live games offer more of a social experience, while slots give you the flexibility to play solo along with a variety of bonus rounds.
Bonuses and Promotions
New members receive a 100% bonus on their first deposit up to ৳8,000. For example, depositing ৳5,000 will add another ৳5,000 in bonus funds. A minimum deposit of ৳200 is required to receive this bonus. The bonus is added to your account automatically — no separate code is needed.
A wagering requirement means you need to place a specified amount in bets before you can withdraw a bonus. The wagering requirement for bi44's welcome bonus is 25x. This means if you receive a ৳1,000 bonus, you must place ৳25,000 worth of bets before withdrawing. Bets on slots, table games, and all other game types count toward this requirement.
You are automatically moved up to higher VIP levels through regular play. bi44 has three VIP levels: Bronze (up to 0.5% weekly cashback), Silver (up to 1.0% cashback), and Gold (up to 1.5% cashback). The more active you are, the faster you advance to the next level.
Yes, bi44 VIP members receive cashback at a set rate on their net weekly losses. It is generally added to the account every Monday. Cashback funds can be withdrawn directly or used for new bets — applicable terms are detailed in the account.
bi44 offers special promotions for various seasonal and sporting events — such as bonuses, free spins, or special tournaments for BPL, T20 World Cup, or Eid. These offers are available for a limited time. Check the Promotions page regularly for the latest offers.
Security and Responsible Gaming
bi44 uses industry-standard SSL encryption to keep all information secure. Your personal data and transaction details are never shared with third parties. The platform is protected with regular security audits and modern firewalls.
Yes, bi44 offers self-exclusion as part of its responsible gaming commitment. Contact the support team to temporarily or permanently close your account for a set period. There is also an option to set daily or weekly deposit limits. Visit the Responsible Gaming page for more details.
Change your password immediately and notify our 24/7 live chat support. The support team will investigate promptly and secure your account. Provide full details about any unauthorized transactions in the live chat so that action can be taken quickly.
bi44 believes gaming is for entertainment only. If signs of addiction appear, the support team will help set up self-exclusion. We encourage players to understand their own limits and play responsibly. Professional help is also recommended when needed.
bi44 offers live chat support in Bangla 24 hours a day, 7 days a week. To contact us by email, write to [email protected]. Phone or WhatsApp support is not available — live chat is the fastest and most effective option.
bi44's detailed privacy policy is available on the site's Privacy Policy page. It contains a full description of how your information is collected, stored, and used. For terms and conditions, visit the Terms and Conditions page as well.
Still have questions? Contact Support
Our Bangla-speaking support team is with you seven days a week, twenty-four hours a day. Get an immediate answer to any question or issue in the live chat.
Quick Info
Minimum deposit: ৳200
Minimum withdrawal: ৳1,000
Withdrawal time: within 1 hour
Welcome bonus: up to 100% ৳8,000